Towing & Roadside FAQ
What to expect when you call, what we handle, and what to do while you wait.
Frequently Asked Questions
Yes. Dispatch is open 24 hours a day, 7 days a week, including nights, weekends and holidays.
McMinnville and all of Warren County, plus Morrison, Viola, Spencer, Manchester, Smithville, Cookeville and Murfreesboro. Call dispatch if you are not sure we reach your location.
Your exact location, your vehicle year, make and model, what happened, and where the vehicle needs to go if you need a tow.
Yes. A flatbed is the safe way to move those vehicles. Tell dispatch what you drive when you call.
Yes. Winch-out recovery is one of our core services, for ditches, mud, snow and embankments.
We use professional tools made to open vehicles without damaging the lock, trim or paint.
Yes. We handle heavy hauling and recovery for commercial trucks, farm equipment and machinery. Describe the load when you call.
If the battery will not take a charge or the problem is something else, dispatch can tow your vehicle to a shop or home.
Yes. We offer long-distance towing to shops, dealers and homes in other towns and counties.
Call dispatch with your location, vehicle and destination, and they will give you pricing for your situation.
While You Wait For Help
- Pull as far off the road as you safely can and turn on your hazard lights.
- On a highway, stay buckled in your vehicle unless there is a danger such as fire. Standing next to traffic is more dangerous than waiting inside.
- If anyone is hurt or the road is blocked, call 911 first.
- Keep your phone charged and answer calls from unknown numbers, because dispatch may call you back.
- Note your mile marker, nearest exit, road name or a landmark to give dispatch.
Still Have A Question?
Call dispatch. A real person answers, day or night.